Information
All sales are final. Refunds will not be permitted.
Please make sure all infomation, sizes, and items are correct before placing your order.
In the case you were sent an incorrect or damaged item, please contact us at orders@insatiablehigh.com. We will do our best to accommodate same item exchanges on a case-by-case basis.
Domestic orders over $250 will receive complimentary shipping.
Standard domestic shipping is a flat cost of $10 and is subject to change depending on weight. International shipping costs will be determined by the size, weight, and final delivery address. At this time, we do not ship to P.O. boxes.
Please allow up to 5 business days for your order to be processed and shipped, and up to another 5 business days for your order to be delivered. You will receive shipping confirmation and a tracking number via email once your order has been shipped.
International orders will be shipped via FedEx and can take up 3 weeks to be delivered. A customs duty will be charged to you depending on the country you reside in. Insatiable High is not responsible for the payment of this duty. By law, we cannot change the order value on commercial invoices.
To ensure accurate and timely delivery, please provide your shipping and billing addresses using English characters only. Orders with addresses in non-English characters may experience delays or cancellation.
Once your order has been shipped, we cannot be responsible for any lost, stolen, or damaged packages. For any issues regarding problems with your package, please contact your local post office.
All specs are measured in inches. Garments are laid flat when measurements are being taken.
Tops:
A) Body width is measured from pit to pit
B) Length is measured from high point shoulder to the body’s hem
C) Shoulder width is measured from shoulder seam to shoulder seam
D) Sleeve length is measured from the shoulder seam to the sleeve opening
Bottoms:
A) Waist is measured along the circumference of the waistband
B) Inseam is measured from the crotch seam to the hem
C) Rise is measured from the top of the waistband to the crotch seam
D) The hem is measured along the diameter of the leg opening
For questions regarding your order, please contact orders@insatiablehigh.com
For questions regarding sales, press, and miscellaneous info, please contact info@insatiablehigh.com